1. Select "Register Device" from the drop down in the upper right hand corner of the Connect App.
2. From the pop up box, select the type of device you're registering and the device's Model Number. Fill in the device's Serial Number and name the device with a name of your choice. Finally, add the lock's location from the list of locations available. If you have not already added locations, please do so from the Locations tab. Finally, click Register.
3. After clicking Register you'll land on the device management page where you'll be able to apply specific settings, access users and guests.
Please note, the battery and WiFi values may not show up in the portal right away. If this is the case, please wake up your lock after registering and refresh the page. You will know your lock is online when the WiFi signal indicator shows a percentage.
If WiFi does not connect, please see the WiFi section in our
Trouble Shooting and Best Practices article for additional information.